Frequent Questions

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Frequently Asked Questions

Absolutey not!! Cosmic Jumper's party equipment are hundred percent sanitzed and inspected after every use. We value our customers health and safety.
Yes all orders require a $20 Credit Card deposit. The deposit is fully refundable if you need to cancel, we request 48 hour notice prior to your event date. You’ll receive a rain check to use up to one year after the original event date if you cancel within 48 hours before event date.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
If you have any other questions, please feel free to call us any time at: 916-747-5683


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